PAYMENT METHODS:
For the convenience of our international customers, all prices listed in our site are displayed in US Dollars.
(Israelis - below is a link to Bank Israel's exchange rates)
Payment is made by credit card or by Paypal.
Bank Israel:http://www.bankisrael.gov.il/firsteng.htm
SHIPPING:
Shipping Methods
International mail is sent via registered airmail. Packages within Israel are sent by regular mail.
We do not offer express mail services due to their high price. However, customers who need express service can contact us for rates.
Shipping Destinations
We offer worldwide shipping.
There are very few countries to which the Israeli Postal Company gives no service to, and therefore we are unable to ship there. All countries we ship to appear in the Shipping Rates table below.
Handling and Arrival Time
Most orders are handled and shipped within 1-2 business days. Arrival time varies according to the destination of the package. Packages sent to Israeli addresses should arrive within 3-7 business days. Most international packages will arrive within 8-21 business days.
Shipping Rates
Click here to see the shipping rates to your country.
Customers who wish to pick up the books in our store in Zikhron Ya'akov, should choose the option of "Free pickup" in the second checkout screen, and shipping charges will be cancelled. The books are not stored in Zikhron Ya'akov so you must wait for us to inform you that the books you ordered arrived there.
RETURNS & EXCHANGE
If for any reason you wish to return a book, simply ship it to us within two weeks of receipt. The book must be in its original condition and the invoice enclosed. As soon as we receive your return, we will credit your account for the full amount of the title. Shipping fees are not refundable.
CLIENT SERVICE AFTER PURCHASE:
If you have questions regarding your purchase, have a special request or need our customer service for any other reason, please contact us. We promise to give you a quick, courteous and efficient response.
CONTACT OPTIONS
The easiest contact option is clicking the contact us button.
Additional contact methods are:
Phone: 972-52-9774134
Postal mail: POB 50093, Bet Hashmonay, 99789, Israel
Fax : 972-3-6179306
PRIVACY POLICY:
Your privacy is highly important to us. The personal information you submit will never be shared, sold, or disclosed to third parties.
PLEASE NOTE!
All quotes and pictures found in this site are for informational purposes only. If any content of this website violates third party rights, please contact us and we guarantee that it will be removed immediately.
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